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Once your order is successfully placed, you will receive a confirmation message on the website and an email/SMS with your order details. You can also check your order status anytime in the “My Orders” section of your account.
You can check your order status anytime by logging into your account and visiting the “My Orders” section. We also send regular updates via email/SMS once your order is shipped or delivered.
Once your order is shipped, you will receive a tracking link via email/SMS to monitor delivery updates. You can also track your order anytime from the “My Orders” section on our website.
Our estimated delivery time is usually 3–7 business days, depending on your location. You will receive updates via email/SMS once your order is dispatched.
Currently, we do not offer delivery on a specific date, as shipping depends on courier services. However, we always try our best to deliver your order as quickly as possible.
At the moment, we cannot guarantee delivery at a specific time as it depends on the courier partner. You can track your order updates to stay informed about the expected delivery.
Yes, OTP verification may be required at the time of delivery for secure and safe handover. The delivery agent will ask for the OTP sent to your registered mobile number.
You can cancel your order from the “My Orders” section before it is shipped. If the order is already dispatched, cancellation may not be possible and you can request a return instead.
Once your order is shipped or in transit, changing the shipping address is usually not possible. Please contact our support team immediately, and we will try our best to assist you.
Yes! We offer free shipping on all orders (or specify minimum order value if any). Delivery timelines still depend on your location and courier partner.
If your order has a missing or damaged item, please contact our support team within 24–48 hours of delivery. Share your order ID and photos, and we will arrange a replacement or refund as soon as possible.
If your delivery is delayed, you can check the latest updates using the tracking link sent via email/SMS. For further assistance, feel free to contact our support team with your order ID.
Yes, you can change the shipping address before your order is shipped by contacting our support team. Once the order is dispatched, address changes may not be possible.
If your order is not delivered within the expected time, please check the tracking updates first. You can also contact our support team with your order ID, and we will resolve it quickly.